Privacy Policy

1. Who We Are

Monty's Plumbing & Heating Service Inc. ("we", "us", or "our") operates the website montysplumbingalberta.com. We provide residential and commercial plumbing and heating services in Airdrie, Calgary, Cochrane, and surrounding communities in Alberta, Canada.

If you have questions about this policy, contact us at:

• Phone: 403-815-8186
• Address: 1124 Woodside Way NW, Airdrie, AB T4B 2S3

2. Information We Collect

We collect information you provide directly to us, including:

We may also collect limited technical information automatically when you visit our site, such as your IP address, browser type, pages visited, and referring URL. This information is used solely to understand how visitors use our site and to improve it.

• Name, phone number, and email address when you submit a contact or service-request form
• Details about your service request or inquiry
• Any other information you choose to include in a message to us

3. How We Use Your Information

We use the information we collect to:

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

• Respond to your service inquiries and schedule appointments
• Communicate with you about your service request
• Improve our website and services
• Comply with legal obligations

4. Contact Forms and Messaging

When you submit a form on our website, your information is transmitted securely to our business inbox. We use this information only to respond to your inquiry. We do not add you to any mailing list without your explicit consent.

5. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and to understand how visitors use our site. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the site.

If we use Google Analytics or similar tools, data collected is aggregated and anonymized and is used only to understand overall site traffic patterns.

6. Data Retention

We retain contact form submissions and related correspondence for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. You may request deletion of your personal information at any time by contacting us.

7. Your Rights (PIPEDA)

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:

To exercise any of these rights, contact us by phone or mail using the details in Section 1.

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for the use of your personal information (subject to legal or contractual restrictions)
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

8. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites (such as Financeit). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes your acceptance of the updated policy.